Perimeter monitoring of a nursing home | 'Las Retamas' (Madrid)


Located in the municipality of Alcorcón, a few kilometres from Madrid, 'Las Retamas' is one of the largest hospital and reception centres in the Spanish capital.

The facility has 220 beds, two day care centres capable of accommodating 60 patients, an infirmary and a 20-bed centre accommodating patients suffering from dementia, behavioural disorders and at risk of absconding.

200 health workers work in the facility every day.


The facility is spread over 3 floors and is divided into 4 macro areas, with a total of 23 access doors to the building. The other issues are the size of the perimeter of the centre and the facility's request to integrate the gate control system, without changing the nurse call system already used in the facility.

Our solution:

Thanks to the Neat bed access and presence control system, it was possible to equip the centre with a system that was quick and easy to install, user-friendly, scalable and that did not interfere in any way with the existing nurse call system.

The D-POS system  consists of: sensors installed in the presence of access doors to the facility, wristband supplied to the facility guest and Trex alarm signal reception device.

Once the guest has crossed the threshold, the wristband sends an alarm signal (sound or vibration) on the display of the Trex receiver which alerts the operator.

Each bracelet worn by the user is customised through a identification code which appears on the display of the operator's receiver so that it identifies the user who is attempting to exit and immediately goes to the floor where the gate has been crossed, to prevent the user from leaving the facility.

Used by health and social workers, the Trex device is able to receive all alarms that are generated by devices worn by users and identify them on the display, ensuring that the operator can identify the point from which the alarm is transmitted, thus enabling him to intervene promptly.

The system ensures the mobility of the facility's guestscommunicating emergency events directly on the radio receiver that the operator can carry with him at all times.


Neat's bedside presence monitoring band is able to detect a patient leaving their bed and from that moment, start a timer to allow them to manage their needs. The timer, which is easily programmable, adapts to the patient's condition, and on its expiry in the event of non-return, alerts to a possible emergency situation.

The system ensures the mobility of the operator by communicating emergency events directly to the Trex receiver.

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